Returns & Exchanges

At Pehnawa, we want you to be completely satisfied with your purchase. If your fashion choices aren't the perfect fit, you can return or exchange any unworn items within 15 days of delivery.

1

Initiate Request

Log in to your Pehnawa account, navigate to your order history, and select the items you wish to return or exchange.

2

Prepare Package

Place the items in their original packaging with all tags attached and include the printed return slip inside the box.

3

Schedule Pickup

Choose a convenient time for our courier partner to collect the package from your doorstep at no additional cost.

4

Receive Refund

Once our quality team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing